AGM | Alpine Whiskey Lodge | Aspen
ASSISTANT GENERAL MANAGER – Alpine Whiskey Lodge
Description:
A dynamic and growing hospitality concept known for its unique whiskey and craft cocktails, immersive guest experiences, and vibrant social atmosphere is seeking a dedicated and charismatic Assistant General Manager (AGM) to join the team. Our venue serves as a lively destination for both locals and visitors, offering curated whiskey tastings, craft cocktails, special events, and premium service in a beautifully designed Alpine lodge setting.
Position Overview:
The Assistant General Manager (AGM) plays a crucial role in the daily operation of the venue. Working closely with the General Manager, the AGM helps lead the team, maintain exceptional service standards, support special events, and ensure a seamless guest experience. This role is ideal for an enthusiastic leader who thrives in a fast-paced, hospitality-driven environment, and who is passionate about spirits and beverage programming.
Key Responsibilities:
- Support the General Manager in developing and motivating a high-performing team
- Lead private events and manage all stages from inquiry to execution
- Build local partnerships to drive brand visibility and guest traffic
- Assist in planning and hosting public events like tastings, classes, and workshops
- Oversee retail operations including inventory and visual merchandising
- Handle payroll, scheduling, and daily administrative duties
- Engage with guests to ensure exceptional service and hospitality
- Maintain and enforce service and brand standards across all departments
- Resolve guest concerns or operational issues promptly and professionally
- Participate in recruiting, training, and ongoing staff development
- Ensure compliance with safety regulations, health codes, and company policies
Skills & Qualifications:
- Proven leadership experience in restaurant, bar, or hospitality operations
- Deep passion for hospitality, food, and beverage service
- Excellent communication and organizational skills
- Event management or coordination experience (preferred)
- Strong multitasking abilities and composure under pressure
- Knowledge of hospitality standards, guest service protocols, and health regulations
- Ability to lift and move up to 50 lbs as needed
Compensation & Benefits:
A competitive compensation and benefits package including:
- Base Annual Salary - $75,000
- Medical, dental, and wellness benefits
- 401(k) with company match
- Employee discounts on food, beverage, and retail items
- Complimentary access to seasonal recreational perks
- Equal Employment Opportunity #AA